JOHNCONMAN [Student ID: 654]

Instance of: Conflict Management Knowledge Test (7-12)
Administered By: green, john
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Grade: 3Gender: male Date Taken: 10/9/20
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Conflict management is the knowledge of how you usually respond to conflict, knowing the reasons behind specific conflicts, and taking steps to resolve conflict.

The first section shows your students' self-rated behaviors on the three components of conflict management:
1. Understand Natural Response
2. Understand Context
3. Apply Approaches

Some items, such as "When I'm mad at a friend, I avoid talking to them," are reverse scored. Selecting a rating of '1 - not very like me' means that students are demonstrating the ability to understand the context of an argument, whereas if they selected a rating of '5 - very like me,' they currently may need to focus on the understand context component of conflict management.

The quiz section shows the correct answer to each knowledge question and the percentage of students that selected the correct answer.

This assessment measures three components of conflict management:
1. Understand Natural Response: Do you know how you usually respond to conflict?

2. Understand Context: Do you know the reasons behind specific conflicts?

3. Apply Approaches: Do you take steps to resolve conflicts?

The self-reflection section highlights your strengths, and the quiz section lets you know your current knowledge of conflict management concepts.



QuestionReversed?TopicVERY
like me		54321NOT
like me
1. I can think of several different ways to deal with a disagreement.Understand Natural Response
2. I have thought about how I normally respond to conflicts.Understand Natural Response
3. I feel good about how I handle most conflicts or disagreements.Understand Natural Response
4. The ways I try to resolve conflicts usually work for me.Understand Natural Response
5. I respond to different disagreements differently.Understand Natural Response
6. In an argument, I try to understand the other person`s point of view.Understand Natural Response
7. When someone is upset with me, I try to find out why.Understand Natural Response
8. If two friends are arguing, I try to understand both sides of the argument.Understand Context
9. I try to figure out if someone is arguing just because they`re in a bad mood.Understand Context
10. Instead of jumping to conclusions, I try to figure out why there`s a disagreement.Understand Context
11. I try to understand if a disagreement is caused by a misunderstanding.Understand Context
12. When I`m mad at a friend, I avoid talking to them.YESUnderstand Context
13. I try to find win-win solutions to disagreements.Understand Context
14. When I disagree with someone, I talk about how I feel and listen to them talk about how they feel.Apply Approaches
15. When I`m involved in a disagreement, I stop and think about what I should say or do.Apply Approaches
16. During a disagreement I try to find a compromise.Apply Approaches
17. If I`m angry with someone, I try to stay calm when we`re talking.Apply Approaches
18. I try to win every argument, even if I lose friends over it.YESApply Approaches
19. When I disagree with someone, I try to talk it through with them.Apply Approaches
20. When I disagree with someone, I defend my position, but I don`t put the other person down in the process.Apply Approaches
21. During an argument, I often say things that I later regret.YESApply Approaches

Quiz Section

QuestionCorrect AnswerWere You Correct?
22. Choose the best definition of conflict managementCNO
23. Conflict management is an interpersonal skill, which means, it isCNO
24. Which of the following is NOT true?ANO
25. Research shows that being able to manage conflicts effectively has many benefits such as:ANO
26. Negotiation includes all of the following steps EXCEPT:ANO
27. Which best describes the role of a mediator?BNO
28. You have a lot of homework to do, but your best friend is messaging you about a disagreement that took place at school earlier in the day. You apologize and move on so that you can get your homework done.AccommodatingYES
29. You started a new job over the summer, but do not get along with one of the other employees, so you schedule your shifts around when your co-worker is not working.AvoidingNO
30. On a planning committee, one person wants a Hawaiian-themed dance but you want a costume party. Together you decide on a costume party with Hawaiian decorations.CompromisingNO
31. You are babysitting a younger sister and she refuses to get her homework done, so you threaten that you will tell your parents if she does not work on the homework.CompetingNO
32. On a planning committee, one person wants a Hawaiian-themed dance but you want a costume party. You play rock-paper-scissors to decide.CompromisingNO
33. You want to watch an action movie but your friend wants a comedy, so together you find an action comedy to watch.CollaboratingNO
34. Your sibling lost her basketball game and has been picking fights with you all day, so you let her take it out on you since you know she has had a difficult day.AccommodatingYES
35. You got into a huge fight with your best friend at lunch, but do not have the time to deal with the situation right now because you are studying for an upcoming exam, so you decide to think about it later.AvoidingNO
36. You are working on a group project and cannot agree on a topic but have to decide by the end of class, so you agree on your classmate`s choice since a decision needed to be made quickly.AccommodatingYES
37. Your best friend will not respond to your texts or phone calls, so you ask him if you did anything wrong. After hearing his perspective, you apologize for your wrongdoing, but ask that he can communicate problems with you in the future.CollaboratingNO
38. You and your friend are trying to decide on a television show, and you say, `Whatever you want to watch is fine by me.`AccommodatingYES
39. Your friends all want to play soccer, but you would rather play basketball. You tell them that you won`t play unless they play basketball.CompetingNO
40. You know your friend wants to talk about feelings, so you don`t respond to her texts or calls.AvoidingNO
41. Your sibling lost their basketball game and has been picking fights with you all day, so you leave your house to go over to a friend`s house for the evening.AvoidingNO
42. Conflicts happen infrequently and can typically be avoided.FalseNO
43. Conflict happens regularly and is a natural part of life.TrueYES
44. Conflict management can be learned; it isn`t something that just comes naturally to most people.TrueYES
45. Each conflict management style is appropriate in certain situations, so it is important to evaluate each conflict to determine which style is most likely to lead to the best outcome.TrueYES
Multiple Choice Score:7/2429.2%