Conflict Management Style
By: : Turner, Jammie
Instance of: Conflict Management Styles (15 items)
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This self-report measure is designed to help students identify preferred conflict management styles. Collaborating works toward solving problems in ways that optimize solutions for all involved; competing is an authoritarian, quick approach where force is a factor; avoiding is nonconfrontational where interested parties stay away from conflict; accommodating preserves relationships but may breed resentment; and compromising is a middle ground approach that takes into account the conflict solver's own goals and preserves relationships.
The graph provides average ratings for all items within a style, and the table displays the number of students that selected each rating for individual items.
| NOT Like Me |
VERY Like Me |
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| Question | Topic | Reversed? | Average | Reverse Corrected Average | #1 Cnt | #2 Cnt | #3 Cnt | #4 Cnt | #5 Cnt |
| 1. I discuss issues with others to try to find solutions that meet everyone's needs. | Owl/Collaborating | NO | 4.7 | 4.7 | 0 | 0 | 0 | 3 | 8 |
| 2. I try to negotiate and use a give-and-take approach to problem situations. | Fox/Compromising | NO | 4.2 | 4.2 | 0 | 1 | 1 | 4 | 5 |
| 3. I try to meet the expectations of others. | TeddyBear/Accommodating | NO | 3.7 | 3.7 | 0 | 1 | 3 | 5 | 2 |
| 4. I would argue my case and insist on the advantages of my point of view. | Shark/Competing | NO | 3.4 | 3.4 | 1 | 1 | 3 | 5 | 1 |
| 5. When there is a disagreement, I gather as much information as I can and keep the lines of communication open. | Owl/Collaborating | NO | 3.8 | 3.8 | 0 | 2 | 2 | 3 | 4 |
| 6. When I find myself in an argument, I usually say very little and try to leave as soon as possible. | Turtle/Avoiding | NO | 2.6 | 2.6 | 2 | 3 | 4 | 1 | 1 |
| 7. I try to see conflicts from both sides. What do I need? What does the other person need? What are the issues involved? | Owl/Collaborating | NO | 4.1 | 4.1 | 0 | 0 | 3 | 4 | 4 |
| 8. I prefer to compromise when solving problems and just move on. | Fox/Compromising | NO | 3.5 | 3.5 | 0 | 3 | 0 | 7 | 1 |
| 9. I find conflicts exhilarating. I enjoy the battle of wits that usually follows. | Shark/Competing | NO | 1.8 | 1.8 | 6 | 3 | 1 | 0 | 1 |
| 10. Being in a disagreement with other people makes me feel uncomfortable and anxious. | Turtle/Avoiding | NO | 2.8 | 2.8 | 2 | 2 | 4 | 2 | 1 |
| 11. I try to meet the wishes of my friends and family. | TeddyBear/Accommodating | NO | 3.7 | 3.7 | 1 | 1 | 2 | 3 | 4 |
| 12. I can figure out what needs to be done and I am usually right. | Shark/Competing | NO | 3.8 | 3.8 | 0 | 2 | 2 | 3 | 4 |
| 13. To break deadlocks, I would meet people halfway. | Fox/Compromising | NO | 3.9 | 3.9 | 0 | 0 | 3 | 6 | 2 |
| 14. I may not get what I want but it's a small price to pay for keeping the peace. | TeddyBear/Accommodating | NO | 4.1 | 4.1 | 0 | 1 | 1 | 5 | 4 |
| 15. I avoid hard feelings by keeping my disagreements with others to myself. | Turtle/Avoiding | NO | 3.7 | 3.7 | 0 | 0 | 5 | 4 | 2 |
| Total Average With Reverse Questions Flipped | 3.6 OR (65%) | ||||||||
