Aria Hepner
By: werth, callie
Instance of: Conflict Management Knowledge Test (3-6)
To Print this page: Click Here
For help with printing (margins, paper size, etc): Click Here
| NOT Like Me |
VERY Like Me |
||||||||
| Question | Topic | Reversed? | Average | Reverse Corrected Average | #1 Cnt | #2 Cnt | #3 Cnt | #4 Cnt | #5 Cnt |
| 1. When I experience a conflict, I know there are different ways I can respond. | Understand Natural Response | NO | 3 | 3 | 0 | 0 | 1 | 0 | 0 |
| 2. I think about how I want to respond to a disagreement before I say or do anything. | Understand Natural Response | NO | 2 | 2 | 0 | 1 | 0 | 0 | 0 |
| 3. When I experience a conflict, I think about reasons the conflict happened, including possible misunderstandings. | Understand Natural Response | NO | 2 | 2 | 0 | 1 | 0 | 0 | 0 |
| 4. I try to understand the other person`s point of view during an argument. | Understand Context | NO | 2 | 2 | 0 | 1 | 0 | 0 | 0 |
| 5. I explain my thoughts and feelings respectfully during a disagreement. | Understand Context | NO | 2 | 2 | 0 | 1 | 0 | 0 | 0 |
| 6. If I become angry during a disagreement, I can calm myself. | Understand Context | NO | 2 | 2 | 0 | 1 | 0 | 0 | 0 |
| 7. When I have a disagreement with someone, I avoid talking to them. | Apply Approaches | YES | 4 | 2 | 0 | 0 | 0 | 1 | 0 |
| 8. If two friends are arguing, I help them understand both sides of the argument. | Apply Approaches | NO | 1 | 1 | 1 | 0 | 0 | 0 | 0 |
| 9. During a disagreement, I have trouble listening to others` thoughts and feelings. | Apply Approaches | YES | 2 | 4 | 0 | 1 | 0 | 0 | 0 |
| 10. When I experience a conflict, I work with the other person to decide what we should do next. | Apply Approaches | NO | 1 | 1 | 1 | 0 | 0 | 0 | 0 |
| Total Average With Reverse Questions Flipped | 2.1 OR (27.5%) | ||||||||
Quiz Section
| Question | Correct Answer | % Correct | ||||||
| 11. Choose the best definition of conflict management. | B | 100% | ||||||
| 12. Which of the following is NOT true? | B | 100% | ||||||
| 13. Which of the following is NOT a step in negotiation? | D | 0% | ||||||
| 14. Which best describes the role of a mediator? | B | 100% | ||||||
| 15. Your best friend said mean things to you at school and hurt your feelings, but you don`t want to say anything, so you act like everything is fine. | Avoiding | 0% | ||||||
| 16. You are working on a project with your friend, and she wants to create a poster. You don`t have any other ideas for completing the project, so you agree on making a poster. | Accommodating | 0% | ||||||
| 17. You and your friend are trying to decide on an experiment for the science fair. You want to do an experiment with batteries, and he wants to build a model airplane, so you decide to combine your ideas and create a battery powered model rocket. | Collaborating | 100% | ||||||
| 18. You and your friend are playing basketball. You both are trying hard to win. | Competing | 0% | ||||||
| 19. You and your friend both want to be first in line to lunch, so he agrees to let you be first today if you will let him be first tomorrow. | Compromising | 0% | ||||||
| 20. You want to watch a movie, but your friend wants to play video games together. You decide to divide your time between watching a movie and playing video games. | Compromising | 0% | ||||||
| 21. You got into a huge fight with your best friend at lunch, but you are studying for an upcoming exam. You do not have time to deal with the situation right now, so you decide to think about it later. | Avoiding | 0% | ||||||
| 22. You are watching a TV show. Your brother says he wants to watch something else. You don’t care that much, so you tell him to watch whatever he wants. | Accommodating | 0% | ||||||
| 23. Your best friend will not respond to your texts, so you ask them if you did anything wrong. After hearing their perspective, you apologize for your wrongdoing but ask if he can communicate problems with you in the future. | Collaborating | 100% | ||||||
| 24. Conflicts don`t happen very often. When they do, you should avoid them. | FALSE | 0% | ||||||
| 25. You can use strategies to improve your ability to manage conflict. | TRUE | 100% | ||||||
| 26. There are times when it is okay to use each conflict management style. | TRUE | 0% | ||||||
| Average of Quiz Items EXCLUDING essay questions: | 37.5% | |||||||
